FAQ
Q: How to choose the right size sofa for my living room and right size dressing table for my vanity space?
A: Follow these sizing tips for a perfect fit:
- Living Room Sofa: Measure your living room’s length and width first, then subtract 2–3 feet from each dimension to leave space for walking and other furniture (e.g., coffee tables). For sectional sofas, ensure the total length does not exceed 70% of your wall length to avoid overcrowding. Check our product pages for exact sofa dimensions and weight capacity.
- Dressing Table: Measure your vanity area’s width and height; choose a table that is 1–2 feet narrower than your wall space to leave room for lighting or decor. For seated use, ensure the table height is 28–30 inches (standard vanity height) to pair with a matching stool.
- Contact our customer service team with your room measurements for personalized recommendations.
Q: What materials are your furniture and slippers made of, and how to maintain them?
A: We use high-quality, durable materials that meet U.S. safety standards, with the following care tips:
- Living Room Sofa: Linen sofas are breathable and stain-resistant—spot clean with mild detergent; leather sofas require monthly conditioning to prevent cracking; velvet sofas need a soft brush to remove dust and avoid direct sunlight.
- Dressing Table: Solid wood tables should be wiped with a damp cloth and polished every 3 months; mirrored tables need glass cleaner to avoid smudges, and hardware should be tightened periodically to prevent wobbling.
- Furniture Shims: Rubber shims are waterproof and can be wiped clean; felt shims should be replaced if they become worn or lose their non-slip properties.
- Slippers: Fleece slippers are machine-washable on a gentle cycle (air dry); leather slippers should be wiped with a damp cloth and conditioned to maintain softness.
Q: Do you offer assembly services for sofas and dressing tables?
A: Yes! All large furniture orders include free white-glove delivery and professional assembly for continental U.S. addresses. Our delivery team will unpack the furniture, assemble it (attach legs, install mirrors, set up drawers), and remove all packaging materials (if you request it). For Alaska, Hawaii, and U.S. territories, assembly is included with freight shipping, but additional delivery fees apply.
Q: Can I return a sofa or dressing table if it doesn’t fit my room?
A: Yes, you can initiate a return within 45 days of delivery, provided the furniture is unused, unassembled (if possible), and in original condition. You will need to request a Return Authorization (RA) number first, and a pickup fee + 15% restocking fee will apply. We highly recommend double-checking your room measurements before placing an order to avoid this situation—our customer service team can also help verify sizing compatibility.
Q: Do you offer bulk purchase discounts for interior design firms or property managers?
A: Yes, we offer tiered bulk discounts for businesses and organizations:
- 5–10 units: 10% off retail price + free white-glove delivery + custom labeling options.
- 11–20 units: 20% off retail price + free expedited delivery + bulk packaging.
- 21+ units: 30% off retail price + dedicated account manager + priority production for customized furniture + free nationwide shipping.